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Having Processes Is Smart, Following Them Is Smarter
While recently working with a business owner, the topic of “rework” came up. It was an industrial service company, and there had been...
3 min read


Firing for Non-Performance
Few activities in business are more difficult than firing. In fact, I would argue that if it ever becomes too easy, then something is...
3 min read


Don’t Blame The People, Blame The Process
As a business owner, one of the most frustrating things that can happen when you have worked hard to build up sales, sometimes over a...
2 min read


If “Fit” Is So Important, Why Do We Hire Based On Experience?
This post comes from a thought I had while teaching a management course. The topic was the importance of cultural fit and how to judge...
3 min read
Infrastructure Must Scale Too
I’m writing this post to address an issue we see with so many successful entrepreneurs as they grow their companies. They start their...
3 min read
Only Double Checked?
A few weeks ago I was driving between appointments and stopped at a fast-food restaurant to pick up a quick bite. Unfortunately, it was...
2 min read
KPIs Are Important For Owners
Having a background in accounting myself, the concept of having KPIs (key performance indicators) for your business, outside of the...
2 min read
You Don’t Know What You Don’t Know
For those that have heard this saying and take it to heart, there is really no reason to go on reading this post. You understand the...
3 min read
Daily Planning Made Simple
One of the most daunting issues for small business owners is simply how to get everything done. Our minds race a mile-a-minute and it’s...
2 min read
Time To Shore Up Your Systems
There is a saying that goes something like this: ‘A rising tide may raise all ships, but when the water recedes, you see who wasn’t...
2 min read
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